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Job Title: Manager, Product
Ottawa, ON, CA
Job Requisition Id: 180338
Business Function: Product
Primary City: Ottawa
Other Location(s):GTA /opportunity for partial remote work available
Province: Ontario
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: CPMGA02
Number of Vacancies: 1
Area of Competition: All Canada Post employees of the Ottawa and GTA region
Posting Date (MM/DD/YYYY): 04/22/2024
Closing Date (MM/DD/YYYY): 05/22/2024
All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.
Job Description
The Manager, Product manages designated Canada Post products and/or solutions and ensures the corporation’s capability to provide these products/solutions to specification and for their performance against strategic, corporate and operating goals.
Job Responsibilities
Below are the main job requirements and responsibilities for the Manager, Product.
• Manages the development of product lines/solutions in order to achieve approved Corporate objectives for revenue, volume, mail preparation and net contribution.
• Reviews initiatives from other functions to ensure their acceptability for the point of view of product/solutions, and operational impacts, and incorporates approved changes into product/solutions plans.
• Monitors the effectiveness of the Corporation’s implementation of marketing, product/solutions and pricing strategies and plans. Identifies the cause of revenue and volume shortfall. Recommends corrective action as appropriate.
• Identifies current and future market opportunities and threats and develops product/solution strategies as the primary input for the formulation of corporate strategies.
• Develops integrated plans for each product/solutions line and causes Corporate functional authorities to be operationally specific in relation to the implementation of all aspects of the plans.
Job Responsibilities (continued)
• Evaluates operational, financial, political, labour, social and legal variables to produce solid price recommendations.
• Co-ordinates the integration and establishment of sales targets, revenue and volume forecasts, supported by Rate Planning, Sales, and operating functions, by product line, origin and destination, etc. as required for inclusion in strategic, corporate and operating plans.
• Acts as principal contact with manufacturers and national customer associations within a product/solutions line.
• Plans and controls budget expenditures in relation to product/solutions manufacture and purchase.
• Ensures, through succession planning and training, a continuing development of competent management for Marketing and with potential for other assignments in CPC.
Qualifications
Education
• Completed post-secondary, preferably in a related field such as Marketing or Business Administration.
Experience
• 3 to 5 years of relevant functional experience.
• 2 or more years’ experience in a supervisory capacity.
Other Candidate Requirements
• Proficient computer skills and competent with Microsoft Office programs.
• Excellent team building and leadership skills and experience.
• Sound organizational, analytical, judgement and decision-making skills with proven abilities in problem solving.
• Strong interpersonal skills with an ability to build and maintain relationships.
• Strong oral and written communication skills.
• One or more years of experience in a unionized environment an asset.
• Understanding of communications, marketing and the mail production community (MSPs, data shops, agencies and printers).
Other Information
Safety Sensitive Positions
This position may be considered a Safety Sensitive position.
Employment Equity
Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.
Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.
Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.
Accommodation
Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.
Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.
Our Leadership Behaviours
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds themselves and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.
Our Values
We value diversity as an essential part of who we are as a company, how we operate and how we see our future. We believe that attracting, developing, and retaining people who reflect the diversity of Canada is essential to our success because this matters to all communities and customers we serve.
Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.
Safety – We are committed to a safe and healthy environment for all our stakeholders.
Customer – We serve Canadians with pride and passion.
Respect – We treat each other with fairness and respect.
Integrity – We act responsibly and with integrity.
Transformation – We will innovate and transform to win in the marketplace.
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