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Job Title:  Manager, Parcel and Letter Mail Equipment Engineering 1


Ottawa, ON, CA

Other Location(s): 
Employment Type:  Full-Time
Language Requirements:  English Essential
Job ID:  17127
Employment Type:  Full-Time
Job Details: 

Job Requisition Id: 17127 
Business Function: Engineering 
Primary City: Ottawa 
Province: Ontario (CA-ON) 
Employment Type: Full-Time 
Employment Status: Permanent 
Language Requirement: English Essential 
Employee Class and Level: CPMGA02 
Area of Competition: All employees in the National Capital Region  
Closing Date (dd/mm/yyyy:26/04/2019

Job Description

The Manager is the Corporate expert in national mail processing equipment engineering, including hardware and software design, configuration and technical support. Manages the development of Corporate programs, specifications, procedures and standards to support procurement processes, design modifications and configuration.

Job Responsibilities

Below are the main job requirements and responsibilities for the Manager, Parcel and Lettermail Equipment Engineering:


  • Recommends long term and short term National Mail Processing Equipment (MPE) engineering strategies and plans consistent with Corporate objectives. Advises on technological needs and specific long term programs to be included in Corporate investment program.


  • Defines policies and procedures to ensure the ongoing performance, functionality, safety and reliable operation of national MPE. Manages the development of engineering specifications to support procurement processes, design modifications and configuration changes of Equipment so as to ensure requirements are met in a cost effective manner.


  • Establishes and manages project teams using internal and external resources as appropriate; sets terms of reference for each of the parties; establishes schedules and budgets and determines monitoring and reporting processes; reviews project work and resolves team and project problems, ensures compliance with configuration control procedures. Also participates in projects led by others, providing MPE engineering or mail standards expertise.


  • As national MPE expert, manages the review of change proposals for technical feasibility, safety/ergonomics, cost impact, and fit with MPE engineering strategy.  Approves any changes, communicates findings and follows up as necessary.


  • Facilitates the generation of concepts for enhancements and or innovations for MPE and mail standards.  Promotes a culture of continuous improvement and technological excellence.

Job Responsibilities (continued)

  • Manages the provision of second-level on-call technical support to field maintenance groups to minimize downtime and restart mail operations equipment and systems.


  • Recommends minimum spare quantities based on mean time between failure and mean time to repair.  Directs the development of manufacturing documentation and prototypes to allow sourcing of critical parts.  Validates parts manufacturing documentation for configuration control and contracting.


  • Recommends maintenance and operational requirements and supports the development of technical course content, course material and the documentation of equipment for all maintenance training.  Manages the review and approval of all maintenance and engineering documentation to ensure compliance to Equipment and Systems Purchasing Agreement; authorizes distribution of technical documentation to Field Technical Services; ensures documentation is updated as changes occur.


  • Develops an overall Audit Program for all Equipment and implements the Audit Program.  Supports the development, testing and implementation of contingency plans.


  • Monitors developments affecting MPE and mail standards; acts as internal champion to promote enhancements made possible by evolving technology and other improvements in industrial standards.



  • An undergraduate degree in Engineering (Mechanical, Electrical, or Industrial)


Other Candidate Requirements

  • A Licensed Professional Engineer in Ontario or eligible to become one
  • Demonstrated team leader, able to motivate and influence others
  • Experience in the application of Health and Safety Codes and Standards in equipment and technology design
  • Strong Project Management skills and experience with developing and managing resources and budgets, prioritizing tasks, and successfully managing timelines and deliverables
  • Strong communication and stakeholder management skills using various media channels
  • Practical experience in all phases of equipment implementations including but not limited to design, specification development, RFP and contract/negotiations/award, design reviews, installation, testing and commissioning, and successful transition to operations
  • Experience executing such activities within a unionized environment with a focus on safety is an asset



Other Information



Employment Equity
Canada Post is committed to employment equity and encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.


Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.


If you are contacted by Canada Post regarding a job opportunity or testing, please advise if you require accommodation.
Important Message


Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.


Our Leadership Behaviours 
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things. 


Our Values
Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.
Transformation – We will innovate and transform to win in the marketplace.
Customer – We serve Canadians with pride and passion.
Integrity – We act responsibly and with integrity.
Respect – We treat each other with fairness and respect.
Safety – We are committed to a safe and healthy environment for all our stakeholders.


Position Occupancy
Applicants who are currently Management/Exempt term employees - it is preferred that employees perform the duties of their position for three (3) months before being considered for permanent opportunities or longer term appointments.


Applicants who are currently at the Manager/Officer/Exempt - it is preferred that employees remain in their substantive position for two (2) years before being considered for other permanent opportunities.


Applicants who are currently members of another employee group (APOC, PSAC, CPAA, CUPW or RSMC) - should contact their human resources representative to learn more about their position occupancy requirements. 


Interview Notification
Should you be contacted for an interview, you are required to notify your Team Leader. If you do not meet the position occupancy guidelines above, you will need to provide confirmation from your General Manager and Director, Human Resources responsible for your function/region that you can be considered for this opportunity.

Job Segment: Mailroom, Engineer, Electrical, Procurement, Engineering Manager, Operations, Engineering

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