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Job Title:  Sales Collaborator


Toronto, ON, CA

Other Location(s):  GTA
Employment Type:  Full-Time
Language Requirements:  Bilingual Imperative (BBBB)
Job ID:  167400
Employment Type:  Full-Time
Job Details: 

Job Requisition Id: 167400   
Business Function: Sales   
Primary City: Toronto  
Other Location(s):GTA  
Province: Ont. - GTA  
Employment Type: Full-Time  
Employment Status: Term  
Language Requirement: Bilingual Imperative (BBBB)  
Employee Class and Level: SL 01  
Number of Vacancies: 1   
Job Closing Date (MM/DD/YYYY): 03/31/2023

All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.



Job Description

The Sales Collaborator contributes to the overall sales cycle achievement of the Sales Team performance goals and targets, by utilizing their in-depth knowledge of CPC products and services and working collaboratively with the Sales Team to build successful sales proposals, business cases and Requests for Proposals (RFPs).  The Sales Collaborator promotes and supports marketing campaigns and special corporate marketing initiatives leveraging sales opportunities when dealing with commercial customers.

Job Responsibilities

Below are the main job requirements and responsibilities for the Sales Collaborator.


  • Prepares customer contracts/agreements, reviews the terms and conditions with the customer, and finalizes the sales contract based on research and analysis of customer needs and their products and services.  Contact customers directly to obtain additional information/validate existing information.  Maintains a good understanding of existing agreements and customer needs including leveraging sales opportunities by closing sales where volume commitment is not required


  • Works collaboratively with Sales Team to draft successful sales proposals and business cases and effective internal communications including research and analysis of market trends, competitor landscape, customer strategies, etc.  Conducts research and analysis and provides information in response to various requests related to Corporate initiatives, RFPs and others 


  • Works collaboratively with Sales Team to prepare effective presentations for internal/external audiences.  Organizes and/or participates in internal meetings related to sales requirements and updates


  • Provides analysis and support of internal and external sales report; including revenue trends, variances and targets.  May contact customers directly to obtain additional information to explain variances and/or specific occurrences.  Monitors contracts for compliance and to ensure declared revenues are actually received

Job Responsibilities (continued)

  • Captures, maintains and updates all sales-related activity information in relevant corporate database systems, including customer contact information, market and competitive intelligence.  This includes supporting customer moves, contact/authorized user changes, etc. to ensure invoices are sent to the right individuals and that revenues are actually received


  • Develops and maintains relationships with internal functional areas such as Customer Service, Marketing, Operations and Lines of Business (LOB) to facilitate effective communication and collaboration to support the Corporation’s sales objectives


  • Maintains knowledge of Canada Post products, services and rates as well as, ongoing sales activities and relevant policies.  Gains and maintains knowledge of key competitor products, pricing, strengths and weaknesses.  Maintains and grows additional knowledge of effective selling techniques


  • Supports all Corporate and LOB initiatives including being the focal point for validating customer information for various initiatives, including but not limited to, market research activities, target studies or other Corporate initiatives



• Post-secondary degree/diploma (equivalent experience may be accepted in lieu of a Post-secondary degree/diploma)



• Minimum 2 years’ experience working as a Sales Associate
• Minimum 1 years of experience working in a Telemarketing or Telesales environment PLUS minimum 1 year of commercial business to business or consumer sales experience
• Working knowledge of Microsoft Office (i.e. understand the major features of each software application).


Other Candidate Requirements

  • Not Applicable



  • Not Applicable




Other Information

This is a 6 months term opportunity with the possibility of extension or permanency.


Hybrid Workplace
Your Official Work Location for this position at Canada Post is 2701 Riverside Drive, Ottawa, ON., K1A 0B1. Based on Canada Post's Hybrid Workplace Practice, and the current physical and client/stakeholder-facing requirements of your role, there may be opportunity for you to perform your work from an Alternate Work Location (such as your home). Please note that although you may have the flexibility to work remotely, your team leader may require you to come to your Official Work Location for specific situations including, but not limited to, internet/network connectivity issues, team building, onboarding new employees, technical training, negotiations, labour disruption, project go-live, productivity/performance. You will be responsible to bear all costs related to travelling between your Alternate Work Location and your Official Work Location. Canada Post reserves the right to review the physical or client/stakeholder-facing requirements of your position. Should you wish to explore further flexibility, please speak with your team leader.


Safety Sensitive Positions
This position may be considered a Safety Sensitive position.


Employment Equity

Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.


Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.



Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated.  All information received in relation to accommodation will be kept confidential.


Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.


Leadership Behaviours
Decision Making 
– A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner, that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds themselves and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.


Our Values

We value diversity as an essential part of who we are as a company, how we operate and how we see our future. We believe that attracting, developing, and retaining people who reflect the diversity of Canada is essential to our success because this matters to all communities and customers we serve. 

Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.

Safety – We are committed to a safe and healthy environment for all our stakeholders.
Customer – We serve Canadians with pride and passion.
Respect – We treat each other with fairness and respect.
Integrity – We act responsibly and with integrity.
Transformation – We will innovate and transform to win in the marketplace.

Job Segment: Market Research, Pre-Sales, RFP, Marketing, Research, Sales, Bilingual

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