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Job Title:  Analyst, Engineering and Technology


Calgary, AB, CA

Other Location(s): 
Employment Type:  Full-Time
Language Requirements:  English Essential
Job ID:  18093
Employment Type:  Full-Time
Job Details: 

Job Requisition Id: 18093 
Business Function: Engineering 
Number of Vacancies: 1 
Job Closing Date (dd/mm/yyyy):24/062019

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There’s much more to a fun and exciting work life at Canada Post than a good job with a great company. We’ll help you achieve your full potential. You’ll find opportunities to develop and expand your career, chances to try out new jobs in different areas of the company, or even a complete change of career path.

Job Description

The Analyst, Engineering and Technology working independently as part of a regional based team, is the primary resource for the deployment and support of IT Equipment at processing plants, retail outlets and administration offices for Canada Post, its Business Partners, and customers.

Job Responsibilities

Below are the main job requirements and responsibilities for the Analyst, Engineering and Technology.


  • Provides end-to-end technical support to clients and other technical Canada Post groups and/or contractors to ensure that the equipment performs to specifications.


  • Facilitates the resolution of computing and communications problems, acting as second level support.


  • Supports end users in the day-to-day use of Canada Post computing and communications equipment.


  • Plans, schedules and deploys IT solutions (installations, relocations, removals, changes) with clients, contractors and/or Canada Post staff. 


  • Participates in projects as computing and communications lead or leads IT projects directly as assigned.

Job Responsibilities (continued)

  • Works to ensure high availability of IT network and infrastructure through pro-active analysis of historical performance.  Identifies enhancement and cost-saving opportunities and recommends improvements.  Procures and ensures installment. 


  • Delivers general IT support, such as participating in the testing or piloting of new or updated technology, interpreting IT policies and procedures, and responding to technical queries such as equipment documentation, procedures or system functionality.


  • Collaborates with IT colleagues on major projects, by sharing locally developed tools, solutions or problem-solving strategies. 


  • Maintains awareness of “State of the Art” technologies applied in an IT environment and an understanding of the future system requirements in order to foresee the changes required to meet the needs of evolving business and technologies.



  • A University or college degree/diploma in a related field.
  • Designation and or certifications may be required.



  • 2-5 years of related work experience is required.


Other Candidate Requirements

  • Ability to identify technology solutions to meet customer needs.
  • Strong communication and problem solving skills.
  • Skilled at writing professional technical business documents.

Other Information



Employment Equity
Canada Post is committed to employment equity and encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.

Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

If you are contacted by Canada Post regarding a job opportunity or testing, please advise if you require accommodation.

Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Leadership Behaviours
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner, that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.

Our Values
Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.
Transformation – We will innovate and transform to win in the marketplace.
Customer – We serve Canadians with pride and passion.
Integrity – We act responsibly and with integrity.
Respect – We treat each other with fairness and respect.
Safety – We are committed to a safe and healthy environment for all our stakeholders.

Job Segment: Engineer, Technical Support, Engineering, Technology