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Job Title:  Analyst, Process Engineering



Other Location(s): 
Employment Type:  Full-Time
Language Requirements:  English Essential
Job ID:  64702
Employment Type:  Full-Time
Job Details: 

Job Requisition Id: 64702  
Business Function: Engineering  
Primary City: GTA  
Other Location(s):  
Province: Ont. - GTA  
Employment Type: Full-Time  
Employment Status: Permanent  
Language Requirement: English Essential  
Employee Class and Level: UPCET01  
Number of Vacancies: 2  
Recruiter’s name: ANGELINA BAAH  
Position Reports To: SAHAND FIUZIE  
Area of Competition: Local   
Posting Date (dd/mm/yyyy): 26/08/2020
Closing Date (dd/mm/yyyy): 10/09/2020

Job Description

The Analyst, Process Engineering, applies Industrial Engineering methods and techniques in the area of mail sortation, transportation and delivery, taking into consideration equipment, facilities and human resources, to improve the measures associated with cost, quality, service, safety and people at Canada Post.

Job Responsibilities

Below are the job requirements and responsibilities for the Analyst, Process Engineering.


  • Provides technical, business and problem analysis to support Engineering optimization projects and participates in the creation and implementation of process improvement solutions.


  • Analyzes proposals to determine viability, operational impact and return on investment.  Performs method improvement studies by analyzing existing layouts for workflow and suitability of all methods.  Recommends improvements to work methods, process layouts, standardized work procedures and visual information systems.


  • Participates in various project teams within the Region.  Coordinates activities within own projects or portions of other projects within the department.  Participates in the productivity standards development effort and recommends changes to standards. 


  • Applies the principles of Lean, Six Sigma and Change Management to all work and Project Management methods and tools to give structure to assignments, to promote time urgency and productivity.  Applies basic lean thinking concepts in the mail operations environment to identify and remove waste, to reduce lead time and cost. 


  • Evaluates and updates existing Standard Operating Procedures (SOP) to keep practices current.  Analyzes procedures to identify areas for improvement and make recommendations for changes.  
Job Responsibilities (continued)
  • Undertakes Level 1 and Level 2 audits to drive the development of an improvement plan for the engineering or Operations owner of work centres and processes. 


  • Develops and maintains reporting systems that capture appropriate system measures of quality, cost, timeliness and delivery. 


  • Analyzes performance data in order to provide a clear understanding of problems, issues or opportunities that require immediate correction action and improvement.


  • Guides or coordinates the work of others within the work unit or functional team.


  • Develops processing strategies for the future using knowledge of upcoming technological processing and product innovations.  Participates in technical reviews, evaluations, feasibility analysis, process flow analysis of processes to develop, and recommends and implements viable solutions


  • A University or college degree/diploma in a related field.



  • 1-3 years of related work experience is required.


Other Candidate Requirements

  • Working knowledge of Microsoft Office applications including Excel, Word and PowerPoint, or similar software, and database development using MS Access, or similar software.
  • Understands Lean principles, data analysis methods, process mapping and engineering economics.
  • Skilled at identifying customer needs and designing business processes and solutions to meet customer requirements.
  • Adept at customer engagement.
Other Information

1 position reports to Sahand Fiuzie and 1 position will report to Ben Mak

Some local travel may be required. G license may be required.

Safety Sensitive Positions
This position may be considered a Safety Sensitive position.


Employment Equity
Canada Post is committed to employment equity and encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.


Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.


If you are contacted by Canada Post regarding a job opportunity or testing, please advise if you require accommodation.


Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.


Leadership Behaviours
Decision Making 
– A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner, that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.


Our Values
Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.
Transformation – We will innovate and transform to win in the marketplace.
Customer – We serve Canadians with pride and passion.
Integrity – We act responsibly and with integrity.
Respect – We treat each other with fairness and respect.
Safety – We are committed to a safe and healthy environment for all our stakeholders

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