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Job Title:  Supervisor, Manual and Mechanized


London, ON, CA

Other Location(s): 
Employment Type:  Temporary - New
Language Requirements:  English Essential
Job ID:  46881
Employment Type:  Temporary - New
Job Details: 

Job Requisition Id: 46881  
Business Function: Delivery Operations  
Primary City: London  
Other Location(s):  
Province: Ontario  
Employment Type: Temporary - New  
Employment Status: Temporary  
Language Requirement: English Essential  
Employee Class and Level: OP 01  
Number of Vacancies: 10  
Recruiter’s name: PAMELA TAMBLYN  
Position Reports To: STEPHEN MCCALLUM  
Area of Competition: London and local area   
Posting Date (dd/mm/yyyy): 
Closing Date (dd/mm/yyyy): 

Job Description

The Supervisor, Manual and Mechanized oversees the operation of an assigned area of the shift or section and assists in the management of the efficient manual and machine processing of mail.

Job Responsibilities

Below are the main job requirements and responsibilities for the Supervisor, Manual and Mechanized. 


  • Sets daily priorities and schedules staff for the assigned area to ensure that deadlines and service commitments are met.


  • Promotes and implements work place safety and health programs and processes for their work unit.  Takes corrective action to rectify unsafe operating conditions. Oversees the return-to-work and accommodation of employees. 


  • Supervises, coaches, and provides guidance and leadership to employees, promoting a respectful environment in the workplace.  Administers human resources processes   Resolves staff issues. Consults with Labour Relations and/or union representatives on the application of the terms of the collective agreement.  Creates learning and knowledge transfer opportunities for assigned staff. 


  • Maintains optimum productivity levels by closely monitoring and adjusting staffing to workload. Estimates workloads in order to arrange for adequate staff to be on duty. Recommends the use of overtime, as required, and occasionally authorizes its use when working alone.


  • Performs frequent quality checks on all aspects of the designated shift or section.  Conducts hourly throughput checks on mechanized processes and daily observations of employee productivity for manual sorting. Investigates abnormalities, resolves minor issues, and escalates more significant problem. 
Job Responsibilities (continued)


  • Analyzes daily productivity reports to determine problems and trends. Shares analysis and results with team. Works to improve performance and implement best practices in productivity.


  • Liaises with other sections in operations to ensure the efficient movement of mail and employees between sections.  


  • Maintains employees’ time and leave to ensure the accurate and timely pay for all employees. 


  • Produces reports, resolves related data issues and performs other administrative tasks associated with a team leader role.


  • High School diploma or provincial equivalent (GED) (Equivalent Experience may be accepted in lieu of a High School Diploma)



  • Minimum 1 year experience managing a team OR Minimum 2 years’ experience working within a unionized environment.
  • Working knowledge of Microsoft Office (i.e., understand the major features of each software application)


Other Candidate Requirements

  • Not Applicable



  • Post-secondary degree/diploma.
  • Experience with distribution processes
Other Information

This is an anticipatory staffing search. The candidates will be placed on an eligibility list for future temporary and permanent opportunities.
·         Temporary Assignments (3 months to 1 year)
·         Assignment may be in either Delivery or Operations.
·         Shift work required

Safety Sensitive Positions
This position may be considered a Safety Sensitive position.


Employment Equity
Canada Post is committed to employment equity and encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.


Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.


If you are contacted by Canada Post regarding a job opportunity or testing, please advise if you require accommodation.


Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.


Leadership Behaviours
Decision Making 
– A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner, that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.


Our Values
Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.
Transformation – We will innovate and transform to win in the marketplace.
Customer – We serve Canadians with pride and passion.
Integrity – We act responsibly and with integrity.
Respect – We treat each other with fairness and respect.
Safety – We are committed to a safe and healthy environment for all our stakeholders.


Position Occupancy
Applicants who are currently members of the employee group - the provisions of the collective agreement apply which respect to position occupancy requirements.

Applicants who are currently members of another employee group - should contact their human resources representative to learn more about their position occupancy requirements.


Interview Notification
Should you be contacted for an interview, you are required to notify your Team Leader. If you do not meet the position occupancy guidelines above, you will need to provide confirmation from your General Manager and Director, Human Resources responsible for your function/region that you can be considered for this opportunity.

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