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Job Title:  Bilingual Inside Sales Acquisition Representative

Location: 

Mississauga, ON, CA

Other Location(s): 
Employment Type:  Full-Time
Language Requirements:  Bilingual Imperative (BBBB)
Job ID:  18141
Employment Type:  Full-Time
Job Details: 

Job Requisition Id: 18141  
Business Function: Sales  
Primary City: Mississauga 
Other Location(s): 
Province: Ontario (CA-ON) 
Employment Type: Full-Time 
Employment Status: Term 
Language Requirement: Bilingual Imperative (BBBB) 
Employee Class and Level:  
Number of Vacancies: 1  
Job Closing Date (dd/mm/yyyy):28/08/2019

Job Description

Using telesales techniques, the Inside Sales Acquisition Representative (Rep) establishes and maintains account relationships with assigned commercial customers. The Inside Sales Acquisition Rep is responsible to meet or exceed personal and team targets through the promotion and sale of postal products and services. The Inside Sales Acquisition Rep communicates effectively with internal contacts throughout the Corporation to champion sales opportunities and service quality on behalf of the customer, and contributes to profitable revenue growth.

Job Responsibilities

Below are the main job requirements and responsibilities for the Inside Sales Acquisition Representative.

 

  • Pre-qualifies garget prospects from lists generated by Marketing, Sales and Lines of Business (LOB) by conducting information-gathering activities and making out-bound calls with the purpose of generating revenues. The Rep assesses the need of customers, educates them about product lines, and develops the appropriate value proposition to close sales.

 

  • Maintains strong customer relationships, and increases revenue by identifying new and incremental sales opportunities with existing customers, and to close additional sales.

 

  • Prepares quality written communication for internal and external purposes, such as responding to customer inquiries and requests.

 

  • Plans and pre-schedules all calls to customers to ensure the appropriate frequency of customer contact and sales coverage is achieved.

 

  • Responsible to maintain a basic customer profile for all customers that includes customer contact names and corresponding information. Maintains an Account Development Plan for all major customers that includes; a brief customer profile, contact names and corresponding information, as well as a summary of any research conducted on the industry, the customer’s revenue and competitors, and any additional sales opportunities.

 

  • Ensures all call activity information is captured, maintained and updated in the corporate database system, including customer contact information, market and competitive intelligence and the like.

Job Responsibilities (continued)

  •  Prepares customer contracts/agreements, reviews the terms and conditions with the customer, and finalizes the sales contract. Monitors the contracts to ensure declared revenues are actually received.

 

  • Communicates with the appropriate internal Canada Post functions to resolve service, quality or transaction issues.

 

  • Maintains knowledge of Canada Post products, services and rates as well as ongoing sales activities. Gains and maintains knowledge of key competitor products, pricing, strengths and weaknesses.

 

  • Attends all training relevant to their role provided by the Corporation in order to remain current on effective selling techniques.

 

  • Supports all Corporate and Line of Business initiatives.

Qualifications

Education

  • Post-Secondary Degree/Diploma (Equivalent experience may be accepted in lieu of a Post-Secondary Degree/Diploma)

 

Experience

  • Minimum 2 years of Commercial business to business sales experience
  • Working knowledge of Microsoft Office (i.e. understand the major features of each software application)

 

Other Candidate Requirements

  • Not Applicable

 

Assets

  • Not Applicable

 

Other Information

 

Safety Sensitive Positions
This position may be considered a Safety Sensitive position.

 

Employment Equity
Canada Post is committed to employment equity and encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.


Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.


Accommodation
If you are contacted by Canada Post regarding a job opportunity or testing, please advise if you require accommodation.


Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.


Leadership Behaviours
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner, that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.


Our Values
Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.
Transformation – We will innovate and transform to win in the marketplace.
Customer – We serve Canadians with pride and passion.
Integrity – We act responsibly and with integrity.
Respect – We treat each other with fairness and respect.
Safety – We are committed to a safe and healthy environment for all our stakeholders.


Job Segment: Sales Rep, Telemarketing, Inside Sales, Sales, Bilingual