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Job Title:  Specialist Human Rights


Mississauga, ON, CA

Other Location(s): 
Employment Type:  Full-Time
Language Requirements:  English Essential
Job ID:  19971
Employment Type:  Full-Time
Job Details: 

Job Requisition Id: 19971 
Business Function: Human Resources 
Primary City: Mississauga 

Province: Ontario 
Employment Type: Full-Time 
Employment Status: Permanent 
Language Requirement: English Essential 
Employee Class and Level: CPMGA01 
Number of Vacancies 1 
Job Closing Date : 30/09/2019

Job Description

Is accountable for performing the detailed activities involved in the complaints and compliance aspect of the Human Rights and supporting the Workplace Violence Prevention program for Canada Post Corporation. As the field coordinator provides advice to the clients and business partners regarding the handling of formal and internal human rights complaints. Undertakes formal complaint investigation; leads formal investigations, negotiates and conciliates settlements of human rights complaints with the Canadian Human Rights Commission; analyzes and writes investigation and conciliation reports; analyzes statistics derived from these activities. Investigates complex internal complaints and complex accommodation requests that originate from employees, customers as well as other sources. Acts as the liaison with the Canadian Human Rights Commission (CHRC) Legal Affairs and other external agencies.

Job Responsibilities

Below are the main job requirements and responsibilities for the Specialist Human Rights


  • Provides expert advice and guidance regarding human rights and violence in the workplace incidents to executives, Business Partners, team leaders, and internal/ external stakeholders.


  • Promotes visibility of human rights and violence in the workplace through the communications medium.


  • Reviews and analyzes divisional investigation reports on human rights and workplace violence complaints; conducts internal and CHRC investigations.


  • Analyzes and prepares reports on an on-going and ad hoc basis, as required. Reporting on human rights and violence in the workplace issues to other corporate functions and stakeholders.


  • Provides input to corporate policies and directives to assist in ensuring they comply with the Canadian Human Rights Commissions’ and ESDC’s requirements, as well as Canadian legislation and jurisprudence in the areas of Human Rights and Violence in the Workplace.
Job Responsibilities (continued)
  • Participates in conciliating settlements of human rights complaints with the CHRC. Prepares conciliation reports and corporate positions for submission to the CHRC, etc.


  • Interface with legal and labour relations in matters relating to human rights, workplace violence and grievances.


  • Liaises with CHRC, the Network of Corporate Human rights Practitioners and other external organizations.


  • Maintains a thorough knowledge and understanding of all related policies, procedures, standards and guidelines as well as relevant collective agreements and industry human rights practices. Remains current with changes in legislation and law that affect human rights and impact the corporation.


  • Develops and/or supports the development of policies, practices, processes and tools (training and communication) to support Human Rights and the requirements of internal/external audits and agreements.



  • Post secondary degree or diploma in Industrial Relations, Law, Human Rights, Dispute Resolution, or equivalent combination of education and experience




  • Two or more years experience in Human Rights, Complaint Investigation/Dispute Resolution, Labour Relations or similar work experience


Other Candidate Requirements


  • Working proficiency in computer programs including Power Point, Excel and Microsoft Office
  • Influence/Negotiation skills
  • Execution skills
  • A commitment to excellence
  • Superior written communications skills
  • Decision making/judgment abilities
  • Information gathering abilities
Other Information

Management employees who reside outside the geographic area of competition are invited to apply provided that no relocation is required OR the employee is willing to pay for their own relocation. 


Safety Sensitive Positions
This position may be considered a Safety Sensitive position.

Employment Equity
Canada Post is committed to employment equity and encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.


Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.


If you are contacted by Canada Post regarding a job opportunity or testing, please advise if you require accommodation.
Important Message


Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.


Our Leadership Behaviours 
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things. 

Our Values
Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.
Transformation – We will innovate and transform to win in the marketplace.
Customer – We serve Canadians with pride and passion.
Integrity – We act responsibly and with integrity.
Respect – We treat each other with fairness and respect.
Safety – We are committed to a safe and healthy environment for all our stakeholders.

Position Occupancy

Applicants who are currently Management/Exempt term employees - it is preferred that employees perform the duties of their position for three (3) months before being considered for permanent opportunities or longer term appointments.


Applicants who are currently at the Manager/Officer/Exempt - it is preferred that employees remain in their substantive position for two (2) years before being considered for other permanent opportunities.


Applicants who are currently members of another employee group - should contact their human resources representative to learn more about their position occupancy requirements.


Interview Notification
Should you be contacted for an interview, you are required to notify your Team Leader. If you do not meet the position occupancy guidelines above, you will need to provide confirmation from your General Manager and Director, Human Resources responsible for your function/region that you can be considered for this opportunity.

Job Segment: Compliance, Employee Relations, Legal, Human Resources

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