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Job Title:  Anticipatory Staffing: Manager, Process Engineering


Ottawa, ON, CA

Other Location(s): 
Employment Type:  Full-Time
Language Requirements:  English Essential
Job ID:  159337
Employment Type:  Full-Time
Job Details: 

Job Requisition Id: 159337 
Business Function: Engineering 
Primary City: Ottawa 
Province: Ontario 
Employment Type: Full-Time 
Employment Status: Permanent 
Language Requirement: English Essential 
Employee Class and Level: CPMGA02 
Number of Vacancies 1 
Job Closing Date (MM/DD/YYYY): 08/31/2022

All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.



Job Description

The Manager, Process Engineering leads a team of process analysts and engineers, develops improvement plans and strategies for key processes and work centers in their area of accountability, driving the national standardization of both procedure and product flow at Canada Post.

Job Responsibilities

Below are the main job requirements and responsibilities for the Manager, Process Engineering.



  • Manages the local process engineering team and the assignment of resources to support initiatives and ensures correct application of methodology (lean, process management, six sigma and change management) to drive standardization and performance improvement of Value Streams and processes.
  • Leads engineering initiatives that drive lead time reduction, productivity improvement, equipment utilization, effectiveness and output quality, sortation accuracy, proper product flow, space optimization as well as improve health and safety. Ensures positive internal and external customer experience by focusing on change management and stakeholder management in all projects.
  • Provides business analytics on capacity, resource utilization (space, equipment, staff, and network), performance impacts and gap analysis to enable fact-based decision-making for investment and improvement projects.
  • Builds a high-performance team through performance management, career development, coaching and team building activities.
  • Implements national or regional projects, corporate or operational, committed to in the Corporate Plan or the annual Operating Plan associated to their value stream or core process.
  • Sets Required-to-Operate (RTO) work center staff levels, 24-hour operating strategy and machine run-schedules to ensure that the national operational strategies are met each day for each product line from induct to delivery. 

Job Responsibilities (continued)

  • Operates as the functional authority for National Engineering on all assigned processes and serves as the key decision maker for changes as recommended or requested by local Operations.
  • Guarantees that all approved and chartered Engineering projects are managed in accordance with the Engineering Design Process (EDP) and Sciforma meet the weekly governance requirements.
  • Assigns and guides process engineers to learn and act as subject matter experts (SME) for the key processes assigned to them and coordinates local improvement planning sessions with Operations.
  • Ensures engineers and local front-line staff are using approved audit checklists, as defined by the Standard Operating Procedures (SOP), and that corrective action plans are put in place to address any non-compliance issues as identified in the audit results.
  • Performs other related responsibilities. Presents to the Joint Health and Safety; evaluates proposals, suggestions and ideas from front line leaders and employees which may improve work tasks or processes. 


• Completed Undergraduate Degree in Engineering, preferably in Industrial, Management or Process Engineering.
• Professional Engineering (PEng) Designation required (or to be completed in 1 year of hiring).
• A Lean Six Sigma- Green Belt designation is required (Black Belt preferred).

• 3 to 5 years of relevant functional experience.
• 2 or more years’ experience in a supervisory capacity.
• Experience working in a unionized environment is consider an asset.
• Experience managing unionized employees (preferred).

Other Candidate Requirements
• Demonstrated team leader, able to motivate and influence others.
• Strong Project Management skills, with the ability to successfully manage resources and prioritize tasks, timelines, and deliverables.
• Adept at working with internal and external customers, balancing competing needs, interests and requirements.
• Strong communication and stakeholder management skills using various media channels.
• Lead the team to support initiatives to meet key business KPIs.
• Logistics industry experience (preferred).
• Availability to travel up to 40% (may be required).
• Proven record and interest in self-development and team-development is considered an asset.

Other Information


Safety Sensitive Positions
This position may be considered a Safety Sensitive position.

Employment Equity

Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.



Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated.  All information received in relation to accommodation will be kept confidential.


Important Message

Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.


Our Leadership Behaviours 
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds themselves and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things. 

Our Values

We value diversity as an essential part of who we are as a company, how we operate and how we see our future. We believe that attracting, developing, and retaining people who reflect the diversity of Canada is essential to our success because this matters to all communities and customers we serve. 

Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.

Safety – We are committed to a safe and healthy environment for all our stakeholders.
Customer – We serve Canadians with pride and passion.
Respect – We treat each other with fairness and respect.
Integrity – We act responsibly and with integrity.
Transformation – We will innovate and transform to win in the marketplace.

Position Occupancy

Applicants who are currently Management/Exempt term employees - it is preferred that employees perform the duties of their position for three (3) months before being considered for permanent opportunities or longer term appointments.


Applicants who are currently at the Manager/Officer/Exempt - it is preferred that employees remain in their substantive position for two (2) years before being considered for other permanent opportunities.


Applicants who are currently members of another employee group - should contact their human resources representative to learn more about their position occupancy requirements.


Interview Notification
Should you be contacted for an interview, you are required to notify your Team Leader. If you do not meet the position occupancy guidelines above, you will need to provide confirmation from your General Manager and Director, Human Resources responsible for your function/region that you can be considered for this opportunity.

Job Segment: Process Engineer, Engineering Manager, Project Manager, Performance Management, Engineer, Engineering, Human Resources, Technology

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