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Job Title:  Manager, Procurement to Pay Support


Ottawa, ON, CA

Other Location(s): 
Employment Type:  Full-Time
Language Requirements:  English Essential
Job ID:  84422
Employment Type:  Full-Time
Job Details: 

Job Requisition Id: 84422 
Business Function: Procurement and Purchasing 
Primary City: Ottawa 
Province: Ontario 
Employment Type: Full-Time 
Employment Status: Permanent 
Language Requirement: English Essential 
Number of Vacancies: 1 
Job Closing Date: 12/16/2020

Job Description

The Manager, Procurement-to-Pay Support, is responsible for the management and oversight of the Procurement-to-Pay Support function within Sourcing Management.  This includes leading a small team focused on ensuring that all system and operational requirements of various end-to-end procurement-to-pay process are met for the approximately $3 Billion in annual vendor payments as well as the design, development, implementation, and integration of all related systems.

Job Responsibilities

Below are the main job requirements and responsibilities for the Manager, Procurement-to-Pay Support:


  • Leads and manages a team in delivering business cases for new projects and the implementation of various procurement-to-pay system assessments, system enhancement/ development projects, including component profiles, system design, acceptance testing and implementation. Follows standard project management methodology to ensure high quality performance and standards.


  • Leads and manages the design and integration of new procurement-to-pay business processes or enhancements.  As an SAP and systems module expert, identifies continuous improvement opportunities, and identifies and analyzes business risks and opportunities to support recommendations for process changes impacting various end-to-end procurement-to-pay processes.


  • Applies sound financial/accounting practices and leading procurement transaction processing and analysis methodology for various procurement-to-pay systems and processes.  Provides expert interpretation and guidance on the functionality and integration points of the various system modules, for example, Supplier Relationship Management (SRM), Material Management (MM), Finance (FI), Controlling (CO), Human Resources (HR) and Travel Manager modules.


  • Supports and provides oversight in the review of SAP systems security and controls by conducting SAP segregation duties as part of the controls review process of various roles and transactions provided to employee. Develops and reviews business requirements documents and processes to ensure that the management and system controls are appropriate and that procurement-to-pay business processes are in compliance with corporate policies and practices of the function.
Job Responsibilities (continued)
  • Manages a small operational team (up to 5 people) for various processes such as: Vendor Master (create, maintain, approve), Travel Module (trouble shooting), eProcurement eCatalogue, SAP SRM (training users, cancellations, reversals, unlocking purchase orders, workflow, monitoring), Procurement Material Management, P-Card, SAP security for the function and general IT Support (pulse ticket review and resolution) and provides analysis and reports identifying anomalies, areas for improvement and workload information.  Mentors, coaches, and provides advice to team on all processes, procedures, work methods as well as guidance through requirement definition for operational reports.


  • Works with Accounts Payable, Procurement staff, IT Service providers, internal clients and large vendors.  Creates learning and knowledge transfer opportunities to improve the knowledge and skills of the business owners and other internal and external users. As required, provides guidance in the development and maintenance of procedures and job aids to support the team and impacted stakeholders.


  • Provides direction to the IT service providers to plan and manages the design, develops test scenarios and executes and implementation of system changes in accordance with scheduled system release packages.


  • Develops a strong team through recruitment, coaching, goal setting, mentoring and establishing service standards.  Promotes and encourages career development and advancement through training and succession planning.


  • Completion of University Degree preferably in Business, Commerce, Finance OR a combination of equivalent professional experience and training



  • 5 – 7 years of experience in managing and implementing financial/source to pay projects with ERP systems
  • At least 1 year in a procurement environment
  • At least 1 year performing SAP system changes/business requirements, and review of internal controls
  • Experience conducting system testing is an asset
  • Experience with project management methodologies, system development lifecycles, financial processes and business analysis best practice.
  • 2 or more years’ experience leading people


Other Candidate Requirements

  • Proficient computer skills and competent with Microsoft Office programs
  • Excellent team building and leadership skills and experience
  • Sound organizational, analytical, judgement and decision-making skills with proven abilities in problem solving
  • Strong interpersonal skills with an ability to build and maintain relationships
  • Strong oral and written communication skills
  • One or more years of experience in a unionized environment an asset
  • Experience with SAP modules such as Supplier Relationship Management (SRM), Material Management (MM), Finance (FI), Controlling (CO), Human Resources (HR) and Travel Manager modules an asset.
  • CPIM or ITIL or SAP certification is an asset.



Other Information
  • An eligibility list will be established following the competition for a twelve (12) month period.


Safety Sensitive Positions
This position may be considered a Safety Sensitive position.

Employment Equity
Canada Post is committed to employment equity and encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.


Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.


If you are contacted by Canada Post regarding a job opportunity or testing, please advise if you require accommodation.


Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.


Our Leadership Behaviours 
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things. 

Our Values
Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.
Transformation – We will innovate and transform to win in the marketplace.
Customer – We serve Canadians with pride and passion.
Integrity – We act responsibly and with integrity.
Respect – We treat each other with fairness and respect.
Safety – We are committed to a safe and healthy environment for all our stakeholders.

Job Segment: Accounts Payable, Procurement, ERP, Relationship Manager, SAP, Finance, Operations, Technology, Customer Service

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