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Job Title:  Manager, Stakeholder Engagement (ESG)


Ottawa, ON, CA

Other Location(s):  Where the successful candidate resides
Employment Type:  Full-Time
Language Requirements:  Bilingual Imperative (BBBB)
Job ID:  157123
Employment Type:  Full-Time
Job Details: 

Job Requisition Id: 157123 
Business Function: Corporate and Government Affairs 
Primary City: Ottawa 
Other Location(s):Where the successful candidate resides 
Province: Ontario 
Employment Type: Full-Time 
Employment Status: Permanent 
Language Requirement: Bilingual Imperative (BBBB) 
Employee Class and Level: CPMGA02 
Number of Vacancies 1 
Job Closing Date: 07/06/2022

All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.

Health and safety is our highest priority. With vaccination shown to be the most effective tool to reduce the risk of transmission of COVID-19 and protecting individuals from severe consequences of this virus, Canada Post has implemented a Vaccination Practice. Accordingly, you will be required to attest to being fully vaccinated. If you are unable to be vaccinated, you may request an accommodation due to a medical, religious, or other prohibited ground of discrimination as described in the Canadian Human Rights Act.   

Job Description


As a key member of the Corporate Sustainability and ESG team, the Manager, Stakeholder Engagement (ESG) is responsible for leading the team responsible for engagement, outreach and relationship building across our diverse stakeholder groups 

This role is responsible for the oversight and governance of key innovation and employee granting programs. 

The ideal candidate will have a proven track record of developing and implementing multi-dimensional stakeholder engagement programs (virtually and in person) working closely with customers, team members, and stakeholders. Diverse skills and enthusiasm to support other areas of ESG – specifically on the Social Performance (e.g., social baselines and impact assessment, local hiring/procurement strategies, capacity development programs and other topics) are an asset.

Job Responsibilities


Below are the main job requirements and responsibilities for the Manager, Stakeholder Engagement (ESG).


1.    Provides strategic support to the Director, Corporate Sustainability, and the Director, ESG in the development and implementation of stakeholder engagement strategies. Works with other operating groups to develop long term engagement action plans within all groups across the Corporation. Leads the implementation of action plans 


2.    Responsible for the successful management of the Joint Union Environmental Committee (JEC) and the relationships with the members. Design, develop, lead and/or participate in participatory/collaborative processes with CPC’s bargaining agents, including co-design of engagement processes, facilitation, and capacity building.


3.    Leads a wide variety of projects related to stakeholder and employee engagement, including planning, strategy, program development, implementation/management, monitoring, and reporting.


4.    Provides oversight for the Sustainability Innovation Fund and the Sustainability Action Fund, ensuring strong governance and operating procedures. 


5.    Manages special events, delivers in-person and virtual outreach programs (i.e., event planning, facilitating workshops, one-on-one meetings, interviews, open houses, etc.) to engage employees, disseminate project information and provide updates. 

Job Responsibilities (continued)


6.    Ensures measurement and reporting for all programs. 


7.    Work in collaboration with other Corporate Communications & Marketing functions to execute joint initiatives across channels and audiences, and to guide and support online ESG presence.


8.    Lead and/or support other team members in other social performance scopes of work including baseline research, social impact assessment, social risk analysis, management plans, and other tasks.


9.    Foster a collaborative, innovative, challenging, and supportive team environment with an emphasis on individual coaching and professional development for all team members.




•    University degree in political science, public affairs or communications, or a combination of a university degree and relevant experience. 




•    A minimum of 5-7 years of relevant functional experience, in a relevant business, consulting or not-for-profit organization.  

•    3 or more years of experience in a large and complex organization an asset.

•    Experience in labor relations considered an asset.  



Other Candidate Requirements

•    Ability to work effectively with a broad range of stakeholders with an ability to inspire trust and achieve results by working with others. Impact and influence capability is key.

•    Honed strategic problem-solving capabilities

•    Commitment to accuracy and thoroughness

•    Able to thrive in fast moving and ambiguous environments

•    Excellent multi-tasking, organizational and time management abilities; able to prioritize, managing competing priorities and escalate issues effectively

•    Excellent communication skills (including written and verbal) with all levels and across the enterprise and an ability to translate complex ideas into digestible content and presentations


Other Information


Safety Sensitive Positions
This position may be considered a Safety Sensitive position.

Employment Equity

Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.



Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated.  All information received in relation to accommodation will be kept confidential.


Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.


Our Leadership Behaviours 
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds themselves and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things. 

Our Values

We value diversity as an essential part of who we are as a company, how we operate and how we see our future. We believe that attracting, developing, and retaining people who reflect the diversity of Canada is essential to our success because this matters to all communities and customers we serve. 

Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.

Safety – We are committed to a safe and healthy environment for all our stakeholders.
Customer – We serve Canadians with pride and passion.
Respect – We treat each other with fairness and respect.
Integrity – We act responsibly and with integrity.
Transformation – We will innovate and transform to win in the marketplace.


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