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Job Title:  Officer, Procurement to Pay Support


Ottawa, ON, CA

Other Location(s): 
Employment Type:  Full-Time
Language Requirements:  English Essential
Job ID:  19688
Employment Type:  Full-Time
Job Details: 

Job Requisition Id: 19688  
Business Function: Procurement and Purchasing  
Primary City: Ottawa 

Number of Vacancies:  1
Job Closing Date (dd/mm/yyyy): 24/09/2019




The Officer is responsible for procurement-to-pay system assessments, enhancements and development projects and provides expert advice on the impact of system upgrades and configuration changes as it relates to the Sourcing Management function. The Officer is responsible to identify continuous improvement opportunities and business risks for procurement-to-pay processes and recommend changes. The Officer works closely with all levels of individuals from clients, end users, Canada Post group of companies, and IT providers to influence how change is incorporated into projects to support the procurement-to-pay process including SAP modules used to support these processes and business benefits realization for the project or initiative.


The Officer supports e-Procurement users, manages Sourcing Management master data, assesses and resolves system inquiry requests, supports the Tender Control function, receives, validates and loads all e-Catalogue content, maintains master data for suppliers, and manages the set-up, testing and implementation of e-Invoicing suppliers.




Below are the main job requirements and responsibilities for the Officer, Procurement-to-Pay support:


  • Participates in and leads various procurement-to-pay system assessments, system enhancement/development projects, including component profiles, system design, acceptance testing and implementation.
  • Develops and reviews business requirements documents to ensure that the management and system controls are identified and that procurement-to-pay business processes are in compliance with corporate policies and practices of the function.
  • Leads and manages the design and integration of new business processes or enhancements. As an SAP and systems module expert, identifies continuous improvement opportunities, and identifies and analyzes business risks and opportunities to support recommendations for process changes impacting various end-to-end procurement-to-pay processes.
  • Works with the IT service provider to plan and manages the design, testing and implementation of pilot processes and system changes in accordance with scheduled system release packages.
  • Acts as a mentor for internal business owners (e.g., Order-to-Cash, Fleet Maintenance, and Accounts Payable). Creates learning and knowledge transfer opportunities to improve the knowledge and skills of the business owners and other internal users.
  • Leads and manages the set-up, testing and implementation of new and existing e-Invoicing suppliers and the e-Catalogue to ensure that end-to-end processes are accurate and complete, and monitors the process for errors and failures.
  • Conducts reviews of the various processes such as: Vendor Master (create, maintain, approve), Travel Module (trouble shooting), eProcurement SAP SRM (training users, cancellations, reversals, unlocking purchase orders, workflow, monitoring), Procurement Material Management, P-Card, and general IT Support (pulse ticket review and resolution) and provides analysis and reports identifying anomalies, areas for improvement and workload information.
  • Develops and maintains procedures and job aids to support eProcurement (end users), Procurement (Buyers), and the Accounts Payable group to support various end-to-end procurement-to-pay processes.
  • Provides expert interpretation and guidance on the functionality and integration points of the various system modules, for example, Supplier Relationship Management (SRM), Material Management (MM), Finance (FI), Controlling (CO), Human Resources (HR) and Travel Manager modules.
  • Assists with the review of systems security and controls by conducting SAP segregation duties controls review process of various roles and transactions provided to employee.
  • Provides oversight on certain day-to-day team activities (e.g., Master Data) and project-related activities carried out by Officers.





  • College or University degree in a business related field (e.g. commerce, finance, economics, accounting, business administration, procurement, supply chain management)
  • Project Management Professional (PMP), or Supply Chain Management Professional (SCMP), or an Accounting designation (CPA, CA, CMA, CGA) would be an asset


  • Minimum 2 years leading medium to large projects
  • Minimum 2 years working with SAP modules
  • Minimum 1 year working within an Accounts Payable, Procurement or Supply Chain Management field
  • Experience with supervising and leading employees is an asset
  • Experience analyzing and reporting related information

Other Candidate Requirements

  • Strong business acumen, negotiations skills, and relationship building skills are essential to this role
  • Sound organizational skills and strong attention to detail
  • Strong communications and presentation skills (Microsoft Word, Power Point)
  • Ability to multi-task and work within multi stakeholder environments

Other Information




Employment Equity
Canada Post is committed to employment equity and encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.

Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

If you are contacted by Canada Post regarding a job opportunity or testing, please advise if you require accommodation.

Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Leadership Behaviours
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner, that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.

Our Values
Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.
Transformation – We will innovate and transform to win in the marketplace.
Customer – We serve Canadians with pride and passion.
Integrity – We act responsibly and with integrity.
Respect – We treat each other with fairness and respect.
Safety – We are committed to a safe and healthy environment for all our stakeholders.

Job Segment: Accounts Payable, Procurement, ERP, Supply Chain Manager, Relationship Manager, Finance, Operations, Technology, Customer Service

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