Apply now »

Job Title:  Officer, Staffing Policies and Programs


Ottawa, ON, CA

Other Location(s): 
Employment Type:  Full-Time
Language Requirements:  Bilingual Imperative (BBBB)
Job ID:  128187
Employment Type:  Full-Time
Job Details: 

Job Requisition Id: 128187 
Business Function: Human Resources 
Primary City: Ottawa  
Province: Ontario 
Employment Type: Full-Time 
Employment Status: Permanent 
Language Requirement: Bilingual Imperative (BBBB) 
Employee Class and Level: CPMGA01 
Number of Vacancies 1 
Job Closing Date : 02/11/2021

Job Description

The Officer Staffing Policies and Programs is accountable for the planning, development and implementation of national policies, programs and procedures that will ensure optimum standards for internal and external recruitment and selection within Canada Post Corporation as well as all other related employment policies and programs initiatives. He/She is accountable for the research, development and implementation of an effective skills inventory used to select or evaluate individuals for training, development, promotion or employment within CPC.

Job Responsibilities

Below are the main job requirements and responsibilities for the Officer, Staffing Policies and Programs.


  • Develops and updates as required, staffing policies, guidelines and procedures for national application, that will ensure a high standard of candidate selection.  Monitors national application and ensures consistent adherence of all related employment policies and programs initiatives.


  • Develops and maintains a comprehensive knowledge of collective agreements, human rights legislation, labour laws and other Corporate policies and guideline impacting on staffing and employment policies and programs. Ensures consideration of the latter in the development of new policies, processes or programs.


  • Develops and maintains functional and operational contact with Management, H.O. and regions, to ensure that employee recruitment and selection procedures, guidelines, and other related employment policies and programs are well understood and applied consistently.


  • Provides support and counsel to H.O. and regional HR on a variety of issues related to staffing.  Where agreements are silent or no policy exists, provides appropriate interpretation of applicable past practice, Labour Code provisions and/or arbitration decisions.


  • As a Subject Matter Expert, provide expert advice in the utilization of the SAP for all employment policies and programs purposes.


  • Conducts regular audits and monitoring of the Corporate SAP System, which is utilized by Senior Executives in their decision-making process, in order to ensure data integrity.


  • Manages the development and implementation of approved selection tools to train and develop CPC personnel in the use of effective recruitment, selection and measurement techniques.

Job Responsibilities (continued)

  • Develops business processes, in the delegation of recruitment and selection and other employment policies and programs related activities, to ensure adherence to corporate policies, labour laws, legislation, collective agreement requirements, etc.  Prepares and ensures implementation of appropriate training to meet corporate standards.


  • Assists in the development and implementation of a selection evaluation program that will ensure the effectiveness of CPC’s recruitment and selection programs and processes.


  • Participates in Union negotiations, bargaining and consultation relevant to staffing provisions for all collective agreements.


  • Represents CPC on staffing and employment policies and programs related issues including disputes, grievances and proceedings.


  • Establishes parameters and corporate requirements when dealing with consultants for the development of programs to enhance recruitment and selection, employment policies and programs activities and/or SAP applications.


  • Establishes business relationships with external companies (crown corporations, government, major industries) specializing in employee selection, performance management and development to obtain/provide expert opinion and discuss various methodology and/or information relevant to employment/staffing policies.  Monitors current trends and development in the field of employment policies and programs in the outside market.  Assesses and makes recommendations for change, where applicable.


  • Assists in the development and maintenance of an effective skills inventory based on a set of competencies, to facilitate the identification of candidates for training, development, promotion or employment within CPC.



• Completed post-secondary, preferably in a related field OR a combination of equivalent professional experience and training
• University or College graduate in Human Resources or related field.

• 1 to 3 years of relevant functional experience
• One or more years of experience in a unionized environment an asset.
• Experience in recruitment (or in a supporting role) an asset.
• Change Management/project management experience with programs or policy changes an asset.
• Advanced writing/communication skills.
• Experience in collective agreement interpretation is considered an asset.
• Experience in Diversity outreach and recruitment initiatives is considered an asset.

Other Candidate Requirements
• Proficient computer skills and competent with Microsoft Office programs
• A certificate in Human Resources, CHRP or CHRL is an asset
• Strong communication, analytical, and customer service skills

Other Information

Management employees who reside outside the geographic area of competition are invited to apply provided that no relocation is required OR the employee is willing to pay for their own relocation


Safety Sensitive Positions
This position may be considered a Safety Sensitive position.

Employment Equity
Canada Post is committed to employment equity and encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.


Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.


If you are contacted by Canada Post regarding a job opportunity or testing, please advise if you require accommodation.


Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.


Our Leadership Behaviours 
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things. 

Our Values
Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.
Transformation – We will innovate and transform to win in the marketplace.
Customer – We serve Canadians with pride and passion.
Integrity – We act responsibly and with integrity.
Respect – We treat each other with fairness and respect.
Safety – We are committed to a safe and healthy environment for all our stakeholders.

Job Segment: Staffing, ERP, Law, SAP, Performance Management, Human Resources, Technology, Legal

Apply now »