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Job Title:  Manager, Regional Employee Relations


Richmond, BC, CA

Other Location(s): 
Employment Type:  Full-Time
Language Requirements:  English Essential
Job ID:  16518
Employment Type:  Full-Time
Job Details: 

Job Requisition Id: 16518 
Business Function: Human Resources 
Primary City: Richmond 
Other Location(s): 
Province: British Columbia 
Employment Type: Full-Time 
Employment Status: Permanent 
Language Requirement: English Essential 
Employee Class and Level: CPMGA02 
Number of Vacancies 1 
Job Closing Date (dd/mm/yyyy): 28/05/2019

Job Description

The Manager leads a team of Employee Relations professionals in providing regional planning, integration and services for corporate Employment Policies and Programs across all bargaining units and management. This includes recruitment and selection and related legislated programs such as Employment Equity, corporate programs such as the Scholarship program, and the Workforce Management program.


Acts as key regional advisor on employment programs and recruitment matters to the Human Resources community, in particular, the business partners (HRBPs). Collaborates with leaders, key managers and all areas of the HR team to develop and drive HR strategies enabling Canada Post to attract, develop and retain top talent. Advises management and employees on strategic and tactical HR issues and ensures that the field’s unique needs are reflected in the delivery of HR processes, tools and services.

Job Responsibilities

Below are the main job requirements and responsibilities for the Manager, Regional Employee Relations.


  • Manages, coaches and provides guidance and leadership to a diverse team of professionals engaged in delivering a broad range of Employment Policies and Programs.


  • Fosters a collaborative work environment, where team members are engaged, motivated and committed to their mandate and objectives. Provides development opportunities for team members and ensures solid and effective understanding and alignment of individual and team goals with regional business priorities. 


  • Provides employee relations expertise and insight to major projects impacting in the employment life cycle (hire to retire). Contributes field expertise and insight to corporate initiatives to ensure expectations are aligned with regional capabilities. Embodies and promotes the Corporate Leadership Behaviours and Values; and practices the leadership habits when dealing with all stakeholders, both internal and external.


  • Identifies employee relations change management issues and collaborates with HR colleagues to develop strategies on behalf of business leaders.


  • Manages the workforce management program at the regional level and advises HRBPs on employee separation issues with their respective clients. Ensures all Corporate and legislated requirements are met and collective agreements respected.

Job Responsibilities (continued)

  • Manages the regional integration and deployment of Corporate Employment Policies and Programs, and ensures these policies and processes are effectively implemented. Provides regional feedback and recommendations for future program improvements. Promotes awareness and identifies opportunities to improve compliance with Employment Equity and employment and recruitment-related Legislated Programs, policies and processes.


  • Manages the provision of end-to-end recruitment, staffing, workforce management and employment policy-related program services to meet the needs of the region. Coaches and advises HRBPs and other key stakeholders on the interpretation and application of these programs.


  • Works with business leaders and HR Business Partners to align business priorities with labour needs; based on clients' recruitment forecasts and organization structure needs, develops and implements recruitment tactics and plans and supports orgnization design to meet operational requirements. Ensures the timely and effective planning, integration and execution for major recruitment initiatives.


  • Maintains a network of internal and external contacts to regularly benchmark and remain current on future trends and developments related to government standards, industry practices, legislation, guidelines and programs related to HR. Participates in HR associations and events, in order to remain current and promote the CPC brand.




  • Completed post-secondary, preferably in a related field OR a combination of equivalent professional experience and training
  • CPHR is an asset



  • 3 to 5 years of relevant functional experience
  • 2 or more years’ experience managing people
  • One or more years of experience in a unionized environment an asset


Other Candidate Requirements

  • Proficient computer skills and competent with Microsoft Office programs
  • Designation and or certifications programs may be required for certain positions (e.g. Finance & Engineering)
  • Excellent team building and leadership skills and experience
  • Sound organizational, analytical, judgement and decision-making skills with proven abilities in problem solving
  • Strong interpersonal skills with an ability to build and maintain relationships
  • Strong oral and written communication skills


Other Information


Safety Sensitive Positions
This position may be considered a Safety Sensitive position.

Employment Equity
Canada Post is committed to employment equity and encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.


Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.


If you are contacted by Canada Post regarding a job opportunity or testing, please advise if you require accommodation.


Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.


Our Leadership Behaviours 
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things. 

Our Values
Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.
Transformation – We will innovate and transform to win in the marketplace.
Customer – We serve Canadians with pride and passion.
Integrity – We act responsibly and with integrity.
Respect – We treat each other with fairness and respect.
Safety – We are committed to a safe and healthy environment for all our stakeholders.

Job Segment: Engineer, Employee Relations, Engineering, Human Resources

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