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Job Title:  Sales Collaborator


Toronto, ON, CA

Other Location(s): 
Employment Type:  Full-Time
Language Requirements:  English Essential
Job ID:  173325
Employment Type:  Full-Time
Job Details: 

Job Requisition Id: 173325 
Business Function: Sales 
Primary City: Toronto 
Other Location(s): 
Province: Ontario 
Employment Type: Full-Time 
Employment Status: Permanent 
Language Requirement: English Essential 
Employee Class and Level: SL 01 
Number of Vacancies 1 
Job Closing Date (MM/DD/YYYY):  10/02/2023


All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.



Job Description

The Sales Collaborator contributes to the overall sales cycle achievement of the Sales Team performance goals and targets, by utilizing their in-depth knowledge of CPC products and services and working collaboratively with the Sales Team to build successful sales proposals, business cases and Requests for Proposals (RFPs).  The Sales Collaborator promotes and supports marketing campaigns and special corporate marketing initiatives leveraging sales opportunities when dealing with commercial customers.

Job Responsibilities

Below are the main job requirements and responsibilities for the Sales Collaborator.


  • Prepares customer contracts/agreements, reviews the terms and conditions with the customer, and finalizes the sales contract based on research and analysis of customer needs and their products and services.  Contact customers directly to obtain additional information/validate existing information.  Maintains a good understanding of existing agreements and customer needs including leveraging sales opportunities by closing sales where volume commitment is not required


  • Works collaboratively with Sales Team to draft successful sales proposals and business cases and effective internal communications including research and analysis of market trends, competitor landscape, customer strategies, etc.  Conducts research and analysis and provides information in response to various requests related to Corporate initiatives, RFPs and others 


  • Works collaboratively with Sales Team to prepare effective presentations for internal/external audiences.  Organizes and/or participates in internal meetings related to sales requirements and updates


  • Provides analysis and support of internal and external sales report; including revenue trends, variances and targets.  May contact customers directly to obtain additional information to explain variances and/or specific occurrences.  Monitors contracts for compliance and to ensure declared revenues are actually received

Job Responsibilities (continued)

  • Captures, maintains and updates all sales-related activity information in relevant corporate database systems, including customer contact information, market and competitive intelligence.  This includes supporting customer moves, contact/authorized user changes, etc. to ensure invoices are sent to the right individuals and that revenues are actually received


  • Develops and maintains relationships with internal functional areas such as Customer Service, Marketing, Operations and Lines of Business (LOB) to facilitate effective communication and collaboration to support the Corporation’s sales objectives


  • Maintains knowledge of Canada Post products, services and rates as well as, ongoing sales activities and relevant policies.  Gains and maintains knowledge of key competitor products, pricing, strengths and weaknesses.  Maintains and grows additional knowledge of effective selling techniques


  • Supports all Corporate and LOB initiatives including being the focal point for validating customer information for various initiatives, including but not limited to, market research activities, target studies or other Corporate initiatives



• Post-secondary degree/diploma (equivalent experience may be accepted in lieu of a Post-secondary degree/diploma)



• Minimum 2 years’ experience working as a Sales Associate
• Minimum 1 years of experience working in a Telemarketing or Telesales environment PLUS minimum 1 year of commercial business to business or consumer sales experience
• Working knowledge of Microsoft Office (i.e. understand the major features of each software application).


Other Candidate Requirements

  • Not Applicable



  • Not Applicable




Other Information


Safety Sensitive Positions
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy. 

Employment Equity

Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.


Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.



Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated.  All information received in relation to accommodation will be kept confidential.


Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.


Our signature behaviours 

Make the call – We’re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.
Know the destination– We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches. Deliver for others – We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.  
Ignite our pride– We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.

Our values 
Our Values have three dimensions: “We matter as individuals, We matter to one another, We matter to our country”

I earn the trust placed in me every day, and I trust that my safety and well-being are everyone’s top priority. 
We do our best work when we trust each other. 
We value the trust Canadians have in us, and understand it is earned with every decision and interaction. 
I understand respect is the foundation of a successful workplace.              
We respect each other as colleagues and treat each other as we would like to be treated.               
We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.
I challenge myself to safely deliver every day because what I do matters.
We are a network of people, united by what we accomplish and deliver together.
Delivering a stronger Canada for Canadians is at the heart of what we do


Job Segment: Market Research, Pre-Sales, RFP, Inside Sales, Marketing, Research, Sales

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