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Job Title: Manager, Mail Operations- Developmental
Victoria, BC, CA
Job Requisition Id: 185343
Business Function: Delivery Operations
Primary City: Victoria
Other Location(s):
Province: British Columbia
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: CPMGA02
Number of Vacancies 1
Job Closing Date : 10/11/2024
All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.
Job Description
Under the general direction of the Director, Operations and in accordance with corporately established policies, procedures and guidelines, the incumbent manages the collection, processing and delivery operations in support of achieving local, divisional and national service performance and efficiency objectives.
Job Responsibilities
Below are the main job requirements and responsibilities for the Manager, Mail Operations.
- Manages, directs and controls the collection, processing and delivery function in order to effectively meet established targets for service performance, productivity and efficiency.
- Develops and implements strategies to improve upon service performance and efficiency, inclusive of contingency planning in the event of emergency situations, with the assistance of various support functions (D.C.C., C&D Services, Network, Sales, etc.).
- Manages, directs and controls the collection, processing and delivery function to facilitate the distribution and integration of local mails with like products from regional, national and international points of origin.
- Reviews and monitors collection, processing and delivery operations to ensure business is conducted within corporately established tolerance rates for quality measurement.
- Implements effective financial planning and control mechanisms, in accordance with corporate policies and procedures, and monitors their implementation and use to ensure the establishment of sound financial practices.
- Manages personnel and material costs within established budgets while determining means for cost reduction through the achievement of productivity and efficiency gains as well as effective utilization of materials and equipment.
Job Responsibilities (continued)
- Manages and directs the introduction of corporately sponsored programs and systems or service changes through effective appropriation, delegation or assignment of resources and responsibility and ensures maintenance in accordance with established guidelines.
- Ensures the establishment and maintenance of local and/or corporately designed reporting systems in order to provide and retain data.
- Ensures, with the support of internal functions as well as provincial agencies and Labour Canada that the work environment is healthy, safe and secure for all resources, personnel, financial and material.
- Identifies facility, equipment, vehicle requirements and ensures the physical state and appearance of all facilities and equipment are maintained at a high standard reflecting well on the Corporation and its employees.
- Manages the administration of the collective agreements as well as the Canada Labour Code in association with those collective agreements.
- Establishes and maintains good employee/management relations in order to create an environment that will facilitate the development of personnel to meet individual as well as Corporate objectives.
Qualifications
Education
- Completed post-secondary, preferably in a related field OR a combination of equivalent professional experience and training
Experience
- 3 to 5 years of relevant functional experience
- 2 or more years’ experience managing people
- One or more years of experience in a unionized environment an asset
Other Candidate Requirements
- Proficient computer skills and competent with Microsoft Office programs
- Designation and or certifications programs may be required for certain positions (e.g. Finance & Engineering)
- Excellent team building and leadership skills and experience
- Sound organizational, analytical, judgement and decision-making skills with proven abilities in problem solving
- Strong interpersonal skills with an ability to build and maintain relationships
- Strong oral and written communication skills
Other Information
Safety Sensitive Positions
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.
Employment Equity
Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.
Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.
Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.
Accommodation
Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.
Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.
Our signature behaviours
Make the call – We’re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.
Know the destination– We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches.
Deliver for others – We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.
Ignite our pride– We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.
Our values
Our Values have three dimensions: “We matter as individuals, We matter to one another, We matter to our country”
TRUST
I earn the trust placed in me every day, and I trust that my safety and well-being are everyone’s top priority.
We do our best work when we trust each other.
We value the trust Canadians have in us, and understand it is earned with every decision and interaction.
RESPECT
I understand respect is the foundation of a successful workplace.
We respect each other as colleagues and treat each other as we would like to be treated.
We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.
DELIVER
I challenge myself to safely deliver every day because what I do matters.
We are a network of people, united by what we accomplish and deliver together.
Delivering a stronger Canada for Canadians is at the heart of what we do
Job Segment:
Operations Manager, Facilities, Mailroom, Engineer, Operations, Engineering
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