Manager, Process Engineering

Job Description

The Manager, Process Engineering leads a team of process analysts and engineers, develops improvement plans and strategies for key processes and work centers in their area of accountability, driving the national standardization of both procedure and product flow at Canada Post.

Job Responsibilities

Below are the main job requirements and responsibilities for the Manager, Process Engineering.

• Manages the local process engineering team and the assignment of resources to support initiatives and ensures correct application of methodology (lean, process management, six sigma and change management) to drive standardization and performance improvement of Value Streams and processes.
• Leads engineering initiatives that drive lead time reduction, productivity improvement, equipment utilization, effectiveness and output quality, sortation accuracy, proper product flow, space optimization as well as improve health and safety. Ensures positive internal and external customer experience by focusing on change management and stakeholder management in all projects.
• Provides business analytics on capacity, resource utilization (space, equipment, staff, and network), performance impacts and gap analysis to enable fact-based decision-making for investment and improvement projects.
• Builds a high-performance team through performance management, career development, coaching and team building activities.
• Implements national or regional projects, corporate or operational, committed to in the Corporate Plan or the annual Operating Plan associated to their value stream or core process.
• Sets Required-to-Operate (RTO) work center staff levels, 24-hour operating strategy and machine run-schedules to ensure that the national operational strategies are met each day for each product line from induct to delivery. 

Job Responsibilities (continued)

• Operates as the functional authority for National Engineering on all assigned processes and serves as the key decision maker for changes as recommended or requested by local Operations.
• Guarantees that all approved and chartered Engineering projects are managed in accordance with the Engineering Design Process (EDP) and Sciforma meet the weekly governance requirements.
• Assigns and guides process engineers to learn and act as subject matter experts (SME) for the key processes assigned to them and coordinates local improvement planning sessions with Operations.
• Ensures engineers and local front-line staff are using approved audit checklists, as defined by the Standard Operating Procedures (SOP), and that corrective action plans are put in place to address any non-compliance issues as identified in the audit results.
• Performs other related responsibilities. Presents to the Joint Health and Safety; evaluates proposals, suggestions and ideas from front line leaders and employees which may improve work tasks or processes. 

Qualifications

Education
• Completed Undergraduate Degree in Engineering, preferably in Industrial, Management or Process Engineering.
• Professional Engineering (PEng) Designation required (or to be completed in 1 year of hiring).
• A Lean Six Sigma- Green Belt designation is required (Black Belt preferred).

Experience
• 3 to 5 years of relevant functional experience.
• 2 or more years’ experience in a supervisory capacity.
• Experience working in a unionized environment is consider an asset.
• Experience managing unionized employees (preferred).

Other Candidate Requirements
• Demonstrated team leader, able to motivate and influence others.
• Strong Project Management skills, with the ability to successfully manage resources and prioritize tasks, timelines, and deliverables.
• Adept at working with internal and external customers, balancing competing needs, interests and requirements.
• Strong communication and stakeholder management skills using various media channels.
• Lead the team to support initiatives to meet key business KPIs.
• Logistics industry experience (preferred).
• Availability to travel up to 40% (may be required).
• Proven record and interest in self-development and team-development is considered an asset.

Other Information